customer service

McGard CUSTOMER SERVICE –

You can expect more from us than just delivery of your goods!

With all the security that McGard offers you and your vehicle, there is one thing that is indispensable: a fully functioning customer service department. What happens when you can’t find your key?

Thanks to our extensive stock of replacement parts, we are able to process orders according to our dispatch conditions. That is why most vehicle manufacturers put their trust in the outstanding customer service of McGard.

Contact our customer service by sending an email

cs@ noSpam mcgard.de

DHL TRACKING NUMBER

Your replacement key will be delivered with a DHL tracking number.
With shipment tracking, you can view the status of your delivery at any time.

Competent and personal advice
Support from trained personnel
Precise, convenient registration
Extensive stocks of replacement parts
Fast and flexible shipping options
Application request

ORDER DETAILS FOR REPLACEMENT KEYS

REGISTER YOUR KEY

Register your key, and you will receive your replacement quickly and without further trouble if you lose the key and the code card.

Please complete our form for registering your key!

_

Mr

Ms

* These data are at least required by you to process your information.

Your personal data are collected, stored, utilized, and processed in automated procedures by McGard Deutschland GmbH in compliance with our privacy policy.

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FAST AND SIMPLE FITTING/REMOVAL

Important: Before installing the wheel lock, please always check that the McGard wheel lock has the same thread, seat and shaft/overall length as the original nut/bolt!

Notice: Do not use an impact spanner as this can damage the McGard wheel lock/key and your vehicle. After the first 50 km, please retighten the McGard wheel lock to the torque specified in your vehicle’s manual using a torque wrench.

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Remove one original wheel nut/wheel bolt from each wheel of your vehicle. When changing a wheel at a later stage, always remove the wheel lock as the first nut/bolt and install it as the last nut/bolt.

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Install a McGard wheel lock by hand on each wheel. Make sure that the key pattern is firmly and securely engaged into the designated lock pattern.

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Using the key provided and a torque wrench, tighten each McGard wheel lock with the torque specified in your vehicle’s manual. Apply axial pressure on the torque wrench to prevent the key provided from slipping or jamming. Turn the wheel by hand to check whether it rotates freely and without impediment.

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So that you can access your key in the event of a wheel change, we recommend that you keep your key, the original nuts/bolts for your vehicle, and these installation instructions (with your personal code number) in the resealable packaging in a safe place in your vehicle.